FAQ
FREQUENTLY ASKED QUESTIONS
Q: How Could I Get Your Pricelist?
A: Please tell us the product's name (with its Item number) and quantity you are interested in, then we will offer the corresponding price information by e-mail.
Q: How can you ensure your Squishy Toys safety?
A: Our squishy foam toys are safe, non-toxic and harmless, and can be tested by various international standards, such as EN71 test, phthalate test, toxicology test, etc.
Q: What are the other items do you supply?
A: We supply various foam/sponge items or relevant products. And we'd love to send you a catalog if you require so.
Q: Can you realize our customized design or put our logo on the product?
A: Sure,we can do this in our factory. OEM or/and ODM are warmly welcomed.
Q: Can you adjust the hardness, weight, touch feel of PU products?
A: Sure, the hardness of PU products can be adjusted according to customer requirements. The weight of PU products can also be adjusted within allowable range to meet your requirements. The touch feel is adjustable as well. The quotation presents only the conventional hardness and weight.
Q: How could you ensure our money safety and quality excellence?
A: We are an Assessed Supplier on Alibaba. And if you still have concern about money safety, we can build a trade assurance order on Alibaba for you.
What About the Minimum Order, Delivery Time, Shipping Terms, Payment Terms?
Q1: What’s the minimum order for squishy cake toys?
A: 500 piece.
Q2: How about the delivery time for large quantities of squishy toys?
A: Orders within 100 thousand PCS can be completed within 30 days.
Q3: What is your shipping terms?
A: Sea, air and express (DHL,FEDEX,UPS,EMS, etc.) delivery ways are available.
Q4: What is your payment terms?
A: Paypal, T/T(Bank transfer), Western Union,Alibaba Escrow and other payment ways are acceptable.